Process for bug reporting - Have you tried turning it off and on again?
Who can report a bug?
Internal
External
- Callysto creator (content creator / curriculum expert - professor, teachers etc)
- Callysto developer (Student developers)
- End users - Students, Teachers
Where can they report a bug?
- Internal bug tracking - JIRA.
- External bug tracking - Bugs can be reported via this form.
How to report a bug?
- Three important aspects of bug reporting in general are:
- Brief description of the bug, with steps on how to reproduce it.
- Expected result
- Actual result
- When writing down the steps to reproduce a bug,
- It would be helpful to note down the environment details like web browser or other system information if thats relevant. Also, note down general details like name of the notebook, section of the notebook where you find the error, etc.
- Add screenshots if possible and only if it adds to the explanation. Please note, for external bug reporting, screenshot uploads via the form are not available as they require Google sign-in.